Payment Terms– Canada & International
Effective Date: January 26, 2025
These Payment Terms (“Terms”) apply to all transactions between you (“Customer”) and [Your Business Name] (“we,” “us,” or “our”) and govern all payments for goods and/or services.
1. Accepted Payment Methods
We accept the following forms of payment:
Credit/Debit Cards: Visa, Mastercard, American Express ( Credit card payments are subject to proceeding fee of 3.5% )
PayPal
Interac e-Transfer (Canada only)
Bank Transfer / Wire Transfer
Other: Apple Pay, Klarna, etc.
All prices are in Canadian Dollars (CAD) unless otherwise specified.
2. Payment Timing
Retail (E-commerce) Orders: Full payment is due at the time of purchase. Orders will not be processed or shipped until payment is received.
Wholesale / B2B Accounts:
Net 15 / Net 30 terms may be available upon approval.
Late payments may be subject to a 3.5% monthly interest fee.
Deposits: For custom or bulk orders, a deposit of 80 % may be required at the time of order, with the balance due prior to shipping or delivery.
3. Taxes and Duties
Canadian orders are subject to applicable federal and provincial sales taxes (GST/HST/PST).
International customers are responsible for any customs duties, VAT, import taxes, or brokerage fees at the destination.
4. Currency & Exchange Rates
All transactions are charged in CAD unless otherwise stated. If you are paying from outside Canada, your financial institution may apply a currency conversion and/or international transaction fee, for which we are not responsible.
5. Invoice Disputes
If you believe there is an error in your invoice:
Notify us within 5 business days of receipt.
Undisputed amounts must still be paid on time.
We will investigate and resolve any discrepancies promptly.
6. Failed or Reversed Payments
If a payment fails or is reversed (e.g., chargeback or NSF), you remain responsible for the original amount plus any applicable administrative or bank fees.
We reserve the right to suspend or cancel orders or accounts for unpaid balances.
7. Refunds & Cancellations
Refer to our Refund and Return Policy for details on eligible refunds. Refunds will be issued to the original payment method only.